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Common Questions

Does it work when the house has no signal?

Yes. Assigned jobs, tasks, moisture readings, and the time clock keep working on the phone and sync when you are back on a signal.

Does it connect to QuickBooks?

Yes, QuickBooks Online. Invoices, payments, bills, and approved expenses sync from the start date you choose.

Is BOLT AI included?

No. It is an add-on on any plan: $15 a month per package, about 100 questions a month, shared by the team. Everything else works without it.

Do my techs each need a seat?

Yes. Every person who signs in uses one seat, techs included. The Pricing section shows how many users each plan includes and what each extra user costs.

How long does setup take?

Usually under one minute. Sign up with a card and your company is set up while you wait. Then you sign in and start adding jobs.

Is my data secure?

Yes. Every company gets its own database. Data is encrypted in transit and at rest. Sign-in is handled by a major identity provider, so we never store your password.

What does BOLT XLR do with our data?

We never sell it. We don't like it when companies do that to us, so we don't do it to you. It is shared only with the services needed to run the product, such as hosting, sign-in, and billing.

Can I export my data if I leave?

Yes. Job profitability, job expenses, mileage, and employee time download as CSV files from the Export page at any time. If you leave, ask us and we will send you a full copy of your company's data.

Can I cancel anytime?

Yes, from your dashboard. Access runs to the end of the billing period. 30-Day Money-Back Guarantee: if BOLT XLR isn't right for your company in the first 30 days, we'll refund 100% of your money. No questions asked.